Authentic

Korean Cuisines


Selected ingredients of the best quality

Careers

Welcome to the Simyas. There are not only delicious food, but also growth and friendship.

Vacancies Main responsibilities Requirements

Floor Team Member

At Simya we take great pride in what we do – our food is made by professionals using only the finest raw materials, and our floor team is dedicated to giving the best possible service to each and every one of our customers.

We’re looking for Floor Team Members to join our Simyas family to join our London Branches. This is the chance to be a part of something innovative, inspirational and exciting.

 

We’re looking for:

* Hardworking and enthusiastic people
* Passionate about providing outstanding customer service to our customers
* Ability to work under pressure in a fast paced environment
* Able to provide support to the branch kitchen team to get ready for the busy day ahead


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Team Leader

* Ensuring the correct procedures are followed when serving food, in line with food safety, packaging and portion size
* Receiving goods and deliveries and ensuring they are placed in the relevant areas
* Carrying out all food hygiene and health & safety practices in line with company procedures and regulations
* Completing all relevant paperwork as required, for example, product temperature checks in line with HACCP procedures
* Providing high levels of customer service at all times
* Dealing with customers in an efficient, professional and friendly manner at all times
* Dealing with any customer complaints in line with company procedures
* Keeping constantly up to date with menu changes and any promotions in the company
* Providing customers with relevant information on products and any other requests
* Cashing up and cash draw preparation as and when required by management
* Following all relevant cash handling procedures
* Ensuring opening and closing procedures are adhered to at all times
* Ensuring stock levels are maintained in proportion to business and branch needs
* Assisting with stock control checks when required by management
* Ensuring adherence to all waste control measures in line with company standards and relevant procedures
* Ensuring the correct use of all equipment supplied in line with training and guidance
* Maintaining high levels of cleanliness within the front and back of house areas
* Maintaining punctuality and an exemplary attendance record
* Maintaining awareness of any security threats and informing the relevant manager/s of any security breaches
* Reporting any maintenance issues immediately to the relevant manager/s
* Mentoring and training new recruits as and when required
* Supervising shifts and ensuring high standards of customer service at all times
* Providing cover and supervisory support for key aspects of branch operations in the absence of management
* Conducting daily briefing meetings as and when required

Passion for delivering exceptional customer service
* Excellent team player
* Excellent verbal communication
* Well groomed
* Must be flexible to work suitable shift patterns
* Previous experience in supporting a team
* Shows initiative and willingness to learn
* Sets an example to others
* Passionate about Simyas and represents the Brand

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Simyas World

Get rid of the pressure, away from the bustling city, the gorgeous night scene combines the mountain wind and the chord, the leaves sashen the song, making this night no longer.

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